Year
2019

Role
Resarch
Ideation
Design

Plott is a card-based exercise designed to encourage a flexible mindset before deliberative engagements. I worked with a transdisciplinary team to develop Plott as part of an innovation project conducted for the strategic communication firm KJA.

Drawing on three months of primary stakeholder research, we designed Plott to better prime workshop participants for effective deliberation and consensus-building. The exercise has since been trialled in community engagements for Sydney Airport, with interest from political decision-makers and engagement practitioners.

The Challenge

Many people feel let down by the organisations and governments that serve them. Using innovative engagement tools, how can we empower communities to better govern themselves and act on issues they care about?

Methodology

We conducted interviews with decision-makers and engagement practitioners, alongside focus groups and a survey of young Australians across the country.

Our findings were supplemented by engagement case studies and research into existing engagement practices.

Findings

While time can be a barrier to engagement, we also found decision-makers are more receptive to stakeholder input when there is evidence that stakeholders have evaluated multiple perspectives on an issue.

Ultimately, we found there was significant potential for intervention in the deliberative process – a method currently at the forefront of engagement practice, as it is designed to create informed consensus.

With this in mind, we decided to leverage the deliberative process to create a more constructive and productive relationship between communities and decision-makers.

Plott-KJA-BCII-insights-1
Plott-KJA-BCII-insights-2
Plott-KJA-BCII-insights-3

(Click to enlarge)

Design Mockups

Plott-card-deck-mockup
Plott-card-deck-mockup-2

Prototype demonstration slides

Slides15
Slides16
Slides17
Slides18

Acknowledgements

Team
Sharon Gao
Nicholas Hurrell
Marissa Motsos

Mentors
Scott Newton
Dr Paul Brown

All Projects

PlottFacilitating better deliberation with KJA

Not Bloody NormalProject type

Communist Manifesto 2.0Web Design, Front-End Development

Mai KanaStorytelling, Experience Design